FAQs - Frequently Asked Questions

Here’s a set of frequently asked questions (FAQs) for our online greeting ecard company:

1. Q: How can I personalize my greeting card?

   • A: We offer a variety of customization options! You can download the digital ecard and edit your email with a personalized message and send the email. More features coming soon!

2. Q: Can I schedule cards to be sent on specific dates?

   • A: No, not at the moment, we are still developing this scheduling feature. 

3. Q: Are there options for eco-friendly cards?

   • A: Yes! We care about the environment. Look for our eco-friendly collection, featuring recycled digital paper and sustainable materials.

4. Q: Can I save my favorite designs for later?

   • A: Absolutely! Create an account, and you can save your favorite card designs. They’ll be waiting for you when you’re ready to send them. Save to a Wishlist. 

5. Q: How secure is my payment information?

   • A: Your security is our priority. We use encrypted connections and follow industry standards to protect your data. Your payment details are safe with us.

6. Q: Do you offer bulk discounts for corporate clients?

   • A: Yes! Contact our customer support, and we’ll be happy to discuss bulk pricing and customization options for your business needs.

7. Q: What if I need help with my order?

   • A: Our customer support team is here for you! Reach out via email, and we’ll assist with any questions or issues.

   • Files sent attached to emails are .gif and are Xtra Large file size and full HD quality .gif (1080p at 24fps).

   • History thumbnails to reduce storage size and speed up response times.​

8. Q: Where ​is my Gift Card redeemable?

   • Your Gift Card is only redeemable online at Godzone.online. It is valid for 24 months.​ A Gift Card cannot be bought on plan, it has to be bought in the store.